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The quota is a hard stop: no metered overage, no surprise charges. Emails that arrive after the limit are marked QUOTA BLOCKED and are not processed, and the workspace owner gets an email pointing at the Billing page. Upgrade or wait for the monthly reset, then reprocess the blocked emails you still need.
Inbound addresses look like inv-7k2f@bouncebox.app, and only the local part (before the @) is editable. A dedicated inbound subdomain for your company is available on the Custom plan — contact support@bubblav.com.
Yes. Workspaces have owner, admin, and member roles. Invite teammates by email from Settings — they join as members.
PDFs and images are read in full. Spreadsheets (.xlsx, .xls, .csv) are converted to text — a Pro feature; Starter processes PDFs only. PDF attachments are capped at 15 MB per email.
Yes — set the mailbox’s delivery mode to REVIEW FIRST and every result waits in the inbox as AWAITING REVIEW until you click Approve & send. On order emails you can also override SKU matches line by line before approving.
Raw emails and attachments are deleted automatically after 14 days (Starter) or 30 days (Pro and Custom). Extracted results and delivery logs are kept. You can purge all raw emails immediately from Settings → DATA & RETENTION.
Anything that accepts an HTTPS POST: your backend, a serverless function, or an integration platform’s webhook URL. If you prefer email, the reply output delivers the extracted result to any inbox. See Webhooks and Reply emails.
Every plan starts with a 14-day trial. A card is collected at checkout; the first charge is on day 14, and cancelling before then costs nothing. Trials run with Pro limits.
Yes — in the mobile app, toggle the Receiving switch on a mailbox. Email still arrives but is not processed until you switch it back on. Deleting a mailbox is permanent and removes its emails.